Shipping Policy

Last Updated: June 2026

Welcome to Krizpia, a premium Kerala snack brand owned and operated by Rangeela Products. We are committed to delivering fresh, authentic, and hygienically packed Kerala snacks safely and efficiently across India.

This Shipping Policy explains how we process, pack, dispatch, and deliver your orders.

1. Order Processing

All orders are processed after successful order confirmation and payment verification.

• Orders are generally processed within 1–3 business days.
• Orders received on Sundays or public holidays will be processed on the next working day.
• Bulk, wholesale, or distributor orders may require additional processing time depending on the quantity ordered.

2. Shipping Coverage

Krizpia currently delivers products across Kerala and most locations throughout India using reliable courier and logistics partners.

Delivery service may not be available in certain remote or restricted locations. Customers will be informed if shipping is unavailable to their selected destination.

As Krizpia continues to grow, shipping to additional regions may be introduced.

3. Estimated Delivery Time

Estimated delivery times after dispatch are:

• Kerala: 1–3 business days
• South India: 2–5 business days
• Rest of India: 3–7 business days

Delivery times are estimates only and may vary due to:

• Weather conditions
• Public holidays
• Courier network delays
• Natural disasters
• Transportation disruptions
• Government restrictions
• Other circumstances beyond our control

4. Shipping Charges

Shipping charges, if applicable, will be calculated and communicated during order confirmation.

Special promotional offers may include free shipping for selected products or order values.

5. Packaging Standards

Every Krizpia product is carefully packed to maintain product quality and freshness.

Our packaging is designed to:

• Protect products during transportation.
• Maintain hygienic handling.
• Reduce the risk of damage during delivery.
• Preserve freshness until the product reaches the customer.

6. Delivery Delays

While we work closely with our logistics partners to ensure timely delivery, Krizpia cannot guarantee delivery dates.

We are not responsible for delays caused by:

• Courier companies
• Incorrect customer address or contact information
• Weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Government regulations
• Other events beyond our reasonable control

7. Damaged or Incorrect Deliveries

Customers are requested to inspect their package immediately upon delivery.

If your package:

• Appears damaged
• Has been tampered with
• Contains incorrect products
• Is missing any item

please contact us within 24 hours of delivery with:

• Order details
• Photographs of the package
• Photographs of the affected product

This allows us to investigate the issue and provide appropriate assistance.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

• Incorrect shipping address
• Incorrect phone number
• Customer unavailable during delivery

the courier may attempt redelivery or return the shipment to us. Additional shipping charges may apply for resending returned orders.

9. Customer Responsibilities

Customers are responsible for providing:

• Accurate delivery address
• Valid contact number
• Correct recipient information

Krizpia will not be responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

10. Food Safety During Delivery

Krizpia products are manufactured under hygienic conditions in accordance with applicable Indian food safety regulations.

Customers are advised to:

• Inspect the package before opening.
• Do not consume products if the packaging is damaged or tampered with.
• Follow the storage instructions printed on the product label.
• Consume products before the “Best Before” date.

11. Policy Updates

Krizpia reserves the right to modify or update this Shipping Policy at any time without prior notice.

The latest version will always be available on Krizpia.com.

Thank you for choosing Krizpia. We appreciate your trust in our brand and remain committed to delivering authentic Kerala snacks with safe packaging, hygienic handling, timely shipping, and excellent customer service throughout Kerala and across India.